Support
Email andrewhdurnford@gmail.com or open an issue on GitHub.
"Watch HR" doesn't show up in Zwift
- Make sure you tapped ▶ in HR Bridge on the watch, and the screen shows a heart rate.
- Keep the watch awake and close to the computer, within a few metres.
- Turn Bluetooth off and on again on the computer, then reopen Zwift's pairing screen.
- Allow Health and Bluetooth for HR Bridge when asked. If you denied them: on your iPhone open Health, tap your picture, choose Apps, then HR Bridge, and turn everything on.
Heart rate shows but Zwift says it can't connect
- Only one app can usually hold the connection. Close other apps that are connected to "Watch HR".
- Some computers struggle with several Bluetooth devices at once (trainer, heart rate, controller). A USB Bluetooth adapter on a USB 2 port often fixes it.
The green sensor lights stay on
The app runs a workout session so the watch keeps measuring. Open HR Bridge and tap ■ to end it.
Battery
Expect roughly the cost of any cycling workout on your watch. Start rides with a good charge.
Does it save anything to Health?
No. The workout is discarded when you stop. See the privacy policy.